Mail surveys are a great way to reach a targeted audience. QuanTech has conducted mail surveys for many federal and state government agencies using a multiple stage mail-out procedure. This method involves sending the initial questionnaire followed by a reminder letter/postcard and if a response is still not given another paper copy of the survey; additional follow-up is by telephone. This method can also be used for our internet based surveys; an initial postcard invitation with a URL to the survey as well as login information is sent to participants, with follow-up calls/postcards sent to non-respondents. Our combination of experience and effective methodology provides the maximum response rates for our clients.